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Questions about JayScore, your plan, data accuracy, or partnership — drop us a message and we'll get back to you.
- Subject type — subscription, JayScore question, data issue, bug report, or partnership
- Stock symbol — if your question is about a specific stock (e.g. RELIANCE, INFY)
- Your registered email — so we can look up your account if needed
Before you write — common questions
How do I cancel my Pro subscription?
Go to Account → Manage Subscription and click Cancel. Your Pro access continues until the end of the current billing period.
Why did JayScore change for a stock I'm watching?
JayScore updates nightly after NSE market close. Changes reflect updated price action, volume signals, FII/DII data, and fundamentals. Check the What Changed panel on the stock detail page for a plain-English explanation of the delta.
Is JaySense a SEBI Registered Investment Adviser?
No. JaySense is a research tool — not an investment adviser. All output is quantitative research analysis only. Please consult a SEBI Registered Investment Adviser before making any investment decision.
I found incorrect data for a stock — how do I report it?
Email us at support@jaysense.com with the stock symbol, the specific data point (e.g. PE ratio, dividend amount), what you see in JaySense, and what the correct value should be with a source link. We investigate within 48 hours.
How do I request a refund?
Email us within 7 days of your charge with your registered email address and the reason. We review all refund requests within 2 business days.